Terms and Conditions
Welcome to G.Eager Jewels! By using our website and services, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these Terms, kindly refrain from using our services.
1. General Terms
1.1 Acceptance of Terms
By accessing or using www.geagerjewels.com (“we,” “us,” “our,” or “the website”), you confirm that you have read, understood, and agree to these Terms and any future updates. If you do not agree, please discontinue use immediately.
1.2 Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website. By using our services, you represent that you meet these requirements and are legally permitted to enter into a binding agreement.
2. Products and Services
2.1 Product Descriptions
We aim to provide accurate descriptions of our diamond jewelry. However, we cannot guarantee that all details are error-free. If a product does not match its description, you may return it in unused condition for an exchange or refund, as per our Return Policy.
2.2 Pricing
Prices may vary by region and currency and are subject to change without notice. In case of a pricing error, we reserve the right to cancel any order—even if confirmed and paid. If payment was processed, a full refund will be issued.
2.3 Availability
All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you and offer alternatives or a full cancellation.
3. Orders and Payments
3.1 Order Process
When placing an order, ensure all details are accurate. You will receive a confirmation email acknowledging your order, but this does not guarantee acceptance.
3.2 Payment
We accept major credit/debit cards and other payment methods shown at checkout. Full payment must be received before shipping.
3.3 Order Cancellations
Orders can be canceled before shipping by contacting info@geagerjewels.com. Once shipped, cancellations are not possible, but returns may be made under our Return Policy.
3.4 Refusal of Service
We may refuse or cancel orders at our discretion, including cases of suspected fraud, pricing errors, or stock issues.
4. Shipping and Delivery
4.1 Shipping and Delivery
We ship worldwide. Delivery times and costs vary by location and method. While we strive to meet estimated timelines, delays beyond our control (e.g., customs, carrier issues) may occur.
4.2 International Shipping
International customers are responsible for customs fees, duties, and taxes. These charges are not included in product or shipping costs.
5. Returns and Refunds
5.1 Return Policy
You may return items within 14 days of receipt if they are unused, unworn, and in original packaging. Custom or engraved items cannot be returned.
5.2 Refunds
Refunds are processed within 3–5 business days after we receive your return. Shipping fees are non-refundable, and return shipping costs are your responsibility unless the item is defective.
6. Intellectual Property
All content on our website—including images, text, and logos—is owned by G.Eager Jewels and protected by law. You may not copy, modify, or distribute any content without written permission.
7. Limitation of Liability
Our website and products are provided “as is” without warranties of any kind. To the fullest extent permitted by law, G.Eager Jewels is not liable for any damages arising from your use of our website or products.
8. User Responsibilities
You are responsible for keeping your account details secure and for all activity under your account. Do not use our website for unlawful purposes or attempt to interfere with its functionality.
9. Governing Law
These Terms are governed by the laws of Germany and the European Union. Any disputes will be resolved in the courts of Cologne.
10. Changes to Terms
We may update these Terms at any time without prior notice. Changes will be posted here with an updated “Last Revised” date. Continued use of our website means you accept the new Terms.
11. Contact Us
For questions or concerns about this policy, email us at info@geagerjewels.com.
Thank you for choosing G.Eager Jewels! We appreciate your trust and look forward to serving you.
